Follow-up to September Benefits and Pension Meeting

Retiree Resources on the WLU website

https://www.wlu.ca/about/working-at-laurier/faculty-and-staff-resources/retiree-resources.html

Pension Portal (updated September 28, 2022)

https://wlu.penproplus.com

On the Pension Portal, retirees can:

• Review personal pension information
• Review plan information
• Access your recent indexation letters
• Review beneficiaries
• Find forms and information

If experiencing portal issues, contact the Laurier Pension Contact Centre 1–844–342–3624. The first login will require a new password. Use “forgot password” to set a new password.

Benefits and Pension Contacts

For benefits information, contact: Sun Life, 1–800–361–6212, benefits@wlu.ca.

Emergency out of country coverage through: Sun Life and Allianz Global Assistance, 1–519–514–0351

For pension information, contact: Laurier Pension Contact Centre: 1–844–342–3624, retirement@wlu.ca.

WLU Human Resources Contacts

• Cole Moder, Pension and Benefits Specialist, 519–884–1970 ext.4368 cmoder@wlu.ca.
• Krista Boertien, Director, Total Rewards, 519–884–1970 ext.4487, kboertien@wlu.ca.

Questions and Answers from the September Meeting

Replies from Human Resources to questions raised at the September 30 meeting

Question: Are there any carriers that you know of that will offer supplemental out-of-country travel insurance?

Answer: Here are a few options; we do not have an affiliation with these insurers, but they may provide possibilities for the retirees to explore independently:

• Royal Sun Alliance: https://www.rsagroup.ca/ or https://www.rsatravelinsurance.com/customer-help
• Allianz: https://www.allianz-assistance.ca/en_CA/customers.html
• Medavie Blue Cross. https://www.medaviebc.ca

Question: When you have the Laurier plan out-of-country coverage and you also have independently obtained supplemental out-of-country coverage, which insurer is first payer should a claim need occur?

Answer: The plan member can choose which plan they submit to first. If they submit to Sun Life second they will need to be sure to submit as a co-ordination of benefits claim and include what was paid by the other carrier.

Notes from WLURA

Emergency health care insurance is also available through CURAC affinity programs.

• MEDOC Travel Insurance provides emergency health care as well as trip cancellation or interruption coverage. For information go to: curac.johnson.ca.
• The RTO extended health care plan provides travel medical insurance as one of the plan’s benefits.

Re: travel medical insurance through Allianz:

• As part of WLU’s extended health care plan, travel medical claims submitted to Sun Life are handled by Allianz. These travel medical claims through Sun Life are subject to the $30,000 annual maximum.
• You can also separately purchase travel medical insurance from Allianz. If a separate Allianz policy is purchased, claims would be subject to the maximum in the separate policy.